Leasing Consultant - Arrive Hollywood
About The Position
The Leasing Consultant is the face of the property, providing customer service to prospective and current residents while supporting leasing goals and a positive community experience. The role includes showing and leasing apartments, assisting prospects through applications and move-in, maintaining resident and property records, responding to resident concerns, and supporting daily property operations. The position is full-time, scheduled five days per week with two days off, Monday through Sunday from 9:00 a.m. to 6:00 p.m.; weekend availability is required. Compensation is $22 to $25 per hour, depending on experience, plus lease commissions and lease renewal bonuses. Nights, weekends, and holidays may also be required as needed. Duties may change at the company’s discretion.
Requirements
- At least 1 year of experience in a customer service or sales role.
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
- Ability to handle high-stress situations and resolve conflicts constructively.
- Intermediate skills in Microsoft Word, Excel, and Outlook.
- Availability for nights, weekends, and holidays as needed.
- Ability to perform the described physical duties, including sitting, standing, walking, occasional climbing, and lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance.
- Ability to respond promptly to visual and auditory alarms and work indoors and outdoors in varied weather conditions.
Nice To Haves
- Multifamily leasing experience.
- Additional education or certifications, such as knowledge of Fair Housing laws and regulations.
- Experience with Yardi, Entrata, EliseAI, Celeri, and social media.
Responsibilities
- Show, lease, and welcome prospective residents to the property.
- Assist with market surveys and carry out marketing strategies to maintain strong occupancy.
- Process rental applications accurately and efficiently.
- Guide residents through move-in.
- Respond promptly and professionally to resident inquiries and concerns.
- Process maintenance requests and coordinate with the team to support timely resolution.
- Maintain complete and accurate resident files.
- Update unit availability and community calendars daily.
- Inspect units regularly to ensure they meet move-in-ready standards.
- Support property management with administrative duties, phone support, and other tasks as needed.
- Conduct move-out inspections and assist with property turnover procedures.
- Handle resident collections according to company standards.
- Participate in team functions and regional or company activities.
Benefits
- Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
- Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
- 401(k) matching up to 2% of salary.
- Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
- 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
- $1,000 referral bonuses for eligible hires.
- Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
- Professional development.
- Tuition reimbursement.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
