Leasing Consultant - Arrive Sonoma Ridge
About The Position
As a Leasing Consultant, you will be the face of the property, providing exceptional customer service while driving leasing goals and creating a seamless experience for prospective and current residents. You will show and lease apartments, support marketing and occupancy efforts, process applications, guide residents through move-in, respond to service needs, and assist with property operations and administration. The role helps create a welcoming community while supporting property management and resident satisfaction. Duties may change at the company’s discretion. The position is scheduled Tuesday through Saturday, 9 a.m. to 6 p.m., with availability for nights, weekends, and holidays as needed. Compensation is $24 to $26 per hour based on experience, with opportunities for commissions and bonuses.
Requirements
- At least 1 year of experience in a customer service or sales role.
- High school diploma or equivalent.
- Passion for providing a high-quality, personalized resident experience.
- Ability to consistently achieve leasing objectives while maintaining professionalism.
- Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
- Strong verbal and written communication skills.
- Ability to handle high-stress situations and resolve conflicts constructively.
- Intermediate skills in Microsoft Word, Excel, and Outlook.
- Availability for nights, weekends, and holidays as needed.
- Ability to meet the stated physical demands, including lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance.
- Ability to work indoors and outdoors in various weather conditions and respond promptly to visual and auditory alarms.
Nice To Haves
- Multifamily leasing experience.
- Additional education or certifications.
- Knowledge of Fair Housing laws and regulations.
- Experience with Yardi, Entrata, EliseAI, Celeri, and social media.
Responsibilities
- Show, lease, and welcome prospective residents to the property.
- Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
- Process rental applications accurately and efficiently.
- Guide residents through move-in to ensure a smooth experience.
- Respond promptly and professionally to resident inquiries and concerns.
- Process maintenance requests and work with the team to ensure timely resolution.
- Maintain resident files completely and accurately.
- Maintain daily updates of unit availability and community calendars.
- Perform regular inspections to ensure units meet move-in ready standards.
- Support property management with administrative duties, phone support, and other tasks as needed.
- Conduct move-out inspections and assist with property turnover procedures.
- Handle resident collections in accordance with company standards.
- Participate in team functions and regional or company activities.
Benefits
- Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
- Dental and vision premiums fully covered for employees; dependent coverage available at an additional cost.
- 401(k) match up to 2% of salary.
- Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
- 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
- $1,000 referral bonuses for eligible hires.
- Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
- Professional development.
- Tuition reimbursement.
- Employee discounts.
- Opportunities for commissions and bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
