Leasing Consultant - Arrive Michigan Avenue

Trinity Property Consultants•Chicago, IL

2d•$24 - $25

About The Position

Trinity Property Consultants is hiring a Leasing Consultant for Arrive Michigan Avenue. The Leasing Consultant is the face of the property, providing customer service, supporting leasing goals, and creating a seamless experience for prospective and current residents. The role includes leasing and sales, resident service, property operations, and administrative support. Compensation is $24 to $25 per hour depending on experience, plus lease commissions and lease renewal bonuses. The stated schedule is Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 6:00 p.m., and Saturday from 10:00 a.m. to 5:00 p.m.; availability for nights, weekends, and holidays is required as needed. The position also requires participation in team functions and regional or company activities. The company describes its work as building vibrant communities and meaningful careers, guided by innovation, teamwork, excellence, and empowerment. Trinity Property Consultants has been a leader in the multifamily industry for over 25 years and manages properties for a nationally ranked NMHC apartment owner. It is an equal opportunity employer and is committed to an inclusive, respectful workplace. The role’s duties may change at the company’s discretion, and reasonable accommodation is available for applicants and employees with disabilities upon request.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Office, including Word, Excel, and Outlook.
Availability for nights, weekends, and holidays as needed.
Ability to manage multiple tasks, prioritize, and maintain accurate records.
Strong verbal and written communication skills for interacting with residents, prospects, and the team.
Ability to handle high-stress situations and resolve conflicts constructively.
Regular periods of sitting, standing, and walking; use of hands and arms; occasional climbing; and extended use of computers or telephones.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms.
Ability to work indoors and outdoors under varied weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications, such as knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, and social media.

Responsibilities

Show, lease, and welcome prospective residents to the property.
Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in to ensure a smooth experience.
Respond promptly and professionally to resident inquiries or concerns.
Process maintenance requests and coordinate with the team to ensure timely resolution.
Maintain resident files completely and accurately.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with Trinity’s standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) matching up to 2% of salary.
Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Lease commissions and lease renewal bonuses.