Leasing Consultant - Arrive Clairemont

Trinity Property Consultants•San Diego, CA

About The Position

Trinity Property Consultants is hiring a Leasing Consultant for Arrive Clairemont. The Leasing Consultant serves as the face of the property, delivering customer service to prospective and current residents while supporting leasing goals and a welcoming community. The role includes leasing and sales, resident support, property operations, and administrative duties. The schedule is Tuesday through Saturday, 9:00 AM to 6:00 PM, with availability for nights, weekends, and holidays as needed. Compensation is $22 to $24 per hour, depending on experience, plus lease renewal bonuses.

Requirements

At least 1 year of experience in a customer service or sales role.
High school diploma or equivalent.
Intermediate skills in Microsoft Word, Excel, and Outlook.
Strong verbal and written communication skills.
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Ability to handle high-stress situations and resolve conflicts constructively.
Availability for nights, weekends, and holidays as needed.
Ability to perform regular sitting, standing, walking, and use of hands and arms; occasional climbing may be required.
Ability to use computers or telephones for extended periods.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms.
Ability to work indoors and outdoors in varied weather conditions, including rain, snow, heat, hail, wind, and sleet.

Nice To Haves

Multifamily leasing experience.
Additional education or certifications, such as knowledge of Fair Housing laws and regulations.
Experience with Yardi, Entrata, EliseAI, Celeri, and social media.

Responsibilities

Show and lease apartments to prospective residents and welcome them to the property.
Assist with market surveys and execute marketing strategies to maintain occupancy.
Process rental applications accurately and efficiently.
Guide residents through move-in.
Respond promptly and professionally to resident inquiries and concerns.
Process maintenance requests and coordinate with the team to help ensure timely resolution.
Maintain complete and accurate resident files.
Update unit availability and community calendars daily.
Conduct regular inspections to ensure units meet move-in-ready standards.
Support property management with administrative duties, phone support, and other tasks as needed.
Conduct move-out inspections and assist with property turnover procedures.
Handle resident collections in accordance with Trinity’s standards.
Participate in team functions and regional or company activities.

Benefits

Medical, dental, and vision coverage, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution and HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) plan with company matching up to 2% of salary.
Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time off.
Professional development.
Tuition reimbursement.
Employee discounts.