Leasing Consultant

Fogelman•Johns Creek, GA

About The Position

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community, and maintains positive resident relations. The role also includes coordinating move-ins, supporting resident activities and communications, and helping ensure apartments are ready for new residents. The position involves working with prospects and residents, inspecting premises, arranging maintenance, and assisting with marketing and community operations. Work takes place indoors and outdoors, with usually moderate noise and possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, and similar substances. Weekend work may be required.

Requirements

Up to one year of related experience or training; an equivalent combination of education and experience may be acceptable.
Excellent verbal and written communication, relationship-building, and customer service skills.
Marketing skills and the ability to execute a property marketing plan through outside marketing, social media, and resident functions.
A valid driver's license and automobile insurance may be required.
Ability to meet the described physical and environmental demands, with reasonable accommodations as applicable.

Nice To Haves

One year of experience as a leasing professional.
Experience conducting virtual and in-person community tours.
Working knowledge of property management platforms such as Yardi, Entrata, Yieldstar, or CRM systems.
Familiarity with the local market.

Responsibilities

Interview prospective residents and record information to determine their needs and qualifications.
Show prospects model or vacant apartments and discuss room sizes and layouts, available amenities, and lease terms.
Follow up consistently with prospects.
Process applications for approval in compliance with policies and procedures.
Process lease renewals when assigned.
Schedule move-ins and complete lease paperwork with prospects.
Walk apartments before move-in to ensure they are ready.
Follow up with new residents after move-in.
Periodically inspect premises and arrange necessary maintenance.
Plan and coordinate resident events.
Handle resident requests and complaints courteously and efficiently.
Assist with marketing duties, including preparing market surveys.
Assist with sending resident notices.
Adhere to company policies, including safety and Fair Housing policies.
Perform other duties as assigned.