Leasing Consultant - Residential

Decron•Tempe, AZ

About The Position

The Leasing Consultant creates a positive, welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, assisting with resident relations, and helping achieve occupancy goals while representing Decron Properties professionally and enthusiastically. The position combines office work with on-site apartment tours. It involves frequent walking, standing, and climbing stairs, lifting up to 25 pounds, and working indoors and outdoors in varying weather conditions. Weekend work and a flexible schedule may be required. Decron offers a competitive salary, commissions where applicable to the position, an engaging workplace, and benefits for full-time positions. The job description notes that duties and qualifications may be modified or supplemented as needed and that employment is at will.

Requirements

High school diploma or equivalent.
At least 1 year of customer service, sales, or administrative experience.
Excellent interpersonal and communication skills.
Strong organizational skills and ability to multitask.
Proficiency in Microsoft Office, including Word, Outlook, and Excel.
Ability to work weekends and a flexible schedule as needed.
Professional appearance and demeanor.
Comfort using property management systems and technology tools.
Ability to lift up to 25 pounds.
Ability to work indoors and outdoors in varying weather conditions.

Nice To Haves

Previous experience in multi-family residential leasing.
Familiarity with Yardi, AppFolio, or similar property management software.
Bilingual in English and Spanish or another language commonly spoken in the area.

Responsibilities

Greet and assist residents, prospective residents, and vendors professionally and courteously; respond to inquiries by phone, text, email, and in person.
Conduct property tours highlighting community features, available units, and apartment amenities.
Explain lease terms, pricing, policies, and application procedures clearly and accurately.
Guide applicants through leasing, including screening, income requirements, fees, and documentation.
Prepare lease agreements, renewals, and related paperwork according to company procedures, including information about utilities, pets, parking, fees, and co-applicants.
Keep current on available units, rental rates, occupancy, and promotions.
Follow up with prospects and maintain consistent communication to maximize leasing conversions.
Monitor local competitors’ pricing, occupancy, and amenities to support leasing strategies.
Support marketing by posting online advertisements, distributing materials, and creating social media content.
Help organize resident events and foster a positive community atmosphere.
Address resident questions and escalate complex issues to the Community Manager when necessary.
Assist with community inspections and curb appeal checks.
Participate in team huddles.
Support move-in and move-out processes.
Back up team members as needed and perform other duties as assigned.