Leasing Consultant - Residential

Decron Properties • Tempe, AZ

3d • $20 - $21

About The Position

The Leasing Consultant creates a positive, welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, supporting resident relations, and helping achieve occupancy goals while representing Decron Properties professionally and enthusiastically. The work combines office responsibilities with on-site apartment tours and may involve indoor and outdoor conditions.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service, sales, or administrative experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Ability to work weekends and a flexible schedule as needed.
• Professional appearance and demeanor.
• Comfort using property management systems and technology tools.

Nice To Haves

• Previous experience in multifamily residential leasing.
• Familiarity with Yardi, AppFolio, or similar property management software.
• Bilingual in English and Spanish or another language commonly spoken in the area.

Responsibilities

• Greet and assist residents, prospective residents, and vendors; respond to inquiries by phone, text, email, and in person.
• Conduct property tours and highlight community features, available units, and apartment amenities.
• Explain lease terms, pricing, policies, and application procedures.
• Guide applicants through screening, income requirements, fees, and documentation.
• Prepare lease agreements, renewals, and related paperwork in accordance with company procedures, including applicable utility, pet, parking, fee, and co-applicant information.
• Maintain current knowledge of available units, rental rates, occupancy, and promotions.
• Follow up with prospects and communicate consistently to support leasing conversions.
• Monitor local competition, including pricing, occupancy, and amenities, to support leasing strategies.
• Support marketing by posting online advertisements, distributing materials, and contributing social media content.
• Help organize resident events and foster a positive community atmosphere.
• Address resident questions and escalate complex issues to the Community Manager when necessary.
• Assist with community inspections and curb-appeal checks.
• Participate in team huddles.
• Support move-in and move-out processes.
• Back up team members as needed and perform other assigned duties.

Benefits

• Competitive salary and position-specific commissions.
• Benefit package including medical, dental, and vision coverage, plus more, for full-time positions.
• Vacation, sick leave, and holiday benefits.
• 401(k).
• Free life insurance.
• Corporate events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED