Leasing Consultant, Residential Properties

Denholtz Properties • Kannapolis, NC

4h

About The Position

Denholtz is seeking a dedicated Leasing Consultant for its residential property in Kannapolis, North Carolina. The position leads apartment rental, move-in, and lease-renewal activities while providing a high level of service to prospective and current residents. The Leasing Consultant works to achieve maximum occupancy and assists residents throughout their residency, reporting to the Property Manager.

The role involves responding to prospective tenants, showing apartments, processing applications and leases, supporting property marketing and resident retention, and coordinating maintenance needs. The Leasing Consultant also helps maintain the property’s presentation and office, follows Fair Housing Laws and company policies, and supports the property team in achieving its goals.

Requirements

• High school diploma or GED, or one to three years of experience in a related field such as property management, hotel management, or another commission-incentivized field.
• Sales and/or customer service training.
• Strong computer skills, including Microsoft software.
• Can-do attitude.

Nice To Haves

• Knowledge of Yardi or other property management software.
• Experience with marketing or outreach.
• Lease-up experience.

Responsibilities

• Promptly respond to phone calls and emails from guests and prospective tenants.
• Review unit availability daily.
• Walk tour paths, vacant units, and make-readies daily to ensure model and target apartments are ready for show; maintain clean and orderly work areas and office, and remain aware of the property's curb appeal.
• Gather information about the property, surrounding community, and competition.
• Lead guests to vacant or model apartments and discuss features and benefits that meet their needs.
• Record all traffic in the computer daily.
• Create applicant files, process applications, and verify applicant qualifications.
• Present all applications to the Property Manager for approval.
• Contact applicants to confirm approval or denial within 24 hours.
• Complete lease agreements and schedule lease signings within 24 hours of approval.
• Ensure applicants are set up properly in the computer and all monies are processed within 24 hours.
• Periodically inspect premises and arrange necessary maintenance.
• Participate in outside marketing events as required and assist with marketing and property promotion.
• Assist the manager with requested property work.
• Promote resident retention programs.
• Maintain courteous communication with residents, applicants, and representatives of other companies.
• Adhere to federal and state Fair Housing Laws and company policies.
• Support the team in achieving property goals and maintain a team-oriented approach.
• Demonstrate flexibility with hours and days worked.

Benefits

• Competitive salary and bonus potential.
• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid vacation, sick time, and company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED