Leasing Consultant, Residential Properties

Denholtz•Kannapolis, NC

1d•$19 - $21•Onsite

About The Position

Denholtz is seeking a dedicated Leasing Consultant for its residential property in Kannapolis, North Carolina. The role leads apartment rental, move-in, and lease-renewal activities, helps achieve maximum occupancy, and provides service to prospective and current residents throughout their residency. The Leasing Consultant reports to the Property Manager and works with the property team to support property goals.

Requirements

High school diploma or GED, or one to three years of experience in a related field such as property management, hotel management, or another commission-incentivized field.
Sales and/or customer service training.
Strong computer skills, including Microsoft software.
A can-do attitude.
Flexibility with hours and days worked.

Nice To Haves

Knowledge of Yardi or other property management software.
Experience with marketing and outreach.
Lease-up experience.

Responsibilities

Respond promptly to calls and emails from guests and prospective tenants.
Review unit availability daily.
Walk tour paths, vacant units, and make-ready apartments daily to ensure model and target apartments are ready for showings; keep work areas and the office clean and orderly and remain aware of the property's curb appeal.
Gather information about the property, surrounding community, and competition.
Show guests vacant and/or model apartments and explain features and benefits that meet their needs.
Record all guest traffic in the computer daily.
Create applicant files, process applications, and verify applicant qualifications.
Present applications to the Property Manager for approval.
Contact applicants with approval or denial decisions within 24 hours.
Complete lease agreements and schedule lease signings within 24 hours of approval.
Ensure applicants are properly set up in the computer and process all monies within 24 hours.
Inspect premises periodically and arrange necessary maintenance.
Participate in outside marketing events as required and assist with property marketing and promotion.
Assist the manager with requested property work.
Promote resident retention programs.
Communicate courteously with residents, applicants, and representatives of other companies.
Follow federal and state Fair Housing Laws and company policies.
Support the team in achieving property goals and work cooperatively with the staff.
Demonstrate flexibility with work hours and days.