Leasing Consultant

Edward Rose & Sons•Carmel, IN

3d•Onsite

About The Position

Edward Rose & Sons is seeking a Leasing Consultant to join its on-site community team and support a positive experience for residents. The role presents community and rental information to prospective residents, processes applications, prepares lease documents, coordinates move-ins and move-outs, and assists residents with complaints. The company emphasizes career development and provides training, advancement opportunities, and growth across its business.

Requirements

Previous sales or customer service experience is required.
Proficiency with Microsoft Office programs is required.
Maintain a professional appearance in accordance with the team dress code policy.
Flexibility with the work schedule is required; weekend hours may be assigned.
Reliable transportation and a valid driver’s license are required.

Nice To Haves

Previous experience in multi-family property management is preferred.
Previous leasing experience is preferred.
Experience using Yardi Voyager or related property management software is preferred.

Responsibilities

Present community information to prospective renters professionally and address their rental needs.
Provide accurate information about the community’s features and surrounding area.
Respond to telephone and email communications promptly and build rapport with prospective residents.
Process prospective residents’ applications and follow up to maintain consistent communication.
Prepare lease contracts and other required documents.
Coordinate resident move-ins and move-outs according to procedures, document events, and communicate status to appropriate departments.
Listen to resident complaints and help develop solutions.
Perform additional duties as assigned by the manager.