LEASING CONSULTANT

Kaftan Communities • Troy, MI

10d • Onsite

About The Position

The Leasing Consultant is the first point of contact for the community and contributes to the resident experience. The role guides prospective residents through the leasing process, tours and leases apartment homes, keeps the office and model units ready to show, and supports resident retention and community-building efforts. The consultant manages inquiries and follow-ups, helps generate leads, prepares lease documents, maintains resident files, and works with maintenance and office teams to uphold community standards. The position supports occupancy and resident satisfaction through attentive, proactive service.

Requirements

• At least 2 years of leasing, sales, or customer service experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Comfort using technology tools such as Microsoft Office and property software.
• Valid driver’s license and current insurance.

Nice To Haves

• College degree.
• Yardi experience.

Responsibilities

• Tour apartment homes and lease them to applicants.
• Manage inquiries, follow up with prospective residents, and help generate leads.
• Prepare accurate lease documents and maintain organized resident files.
• Support community engagement and help residents feel welcome and valued.
• Collaborate with maintenance and office teams to uphold property standards.
• Help drive occupancy and resident satisfaction through attentive, proactive service.
• Keep the office and model units show-ready.
• Uphold Kaftan Communities’ commitment to excellence.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED