Leasing Consultant

MC Residential Brand•Houston, TX

13d

About The Position

Founders Property Management is hiring a Leasing Consultant for The Place at Barker Cypress in Houston, Texas. The role focuses on delivering excellent customer service and helping prospective residents find housing solutions in the company’s “Good Life” communities. The Leasing Consultant represents the company professionally and works with the sales team to create a positive experience for prospective and current residents. The position includes meeting prospects, showing apartments, explaining community amenities and lease terms, preparing and maintaining lease files, collecting rental deposits, and following each application through the approval process. It also involves answering calls, advertising available units using company materials, responding to resident concerns, distributing community notices, and walking the grounds and available units to stay familiar with inventory. The position is eligible for a monthly bonus based on property performance measures.

Requirements

Strong communication, influencing, and time-management skills.
Confidence and motivation to interact with customers and help with their housing needs.
Ability to work as part of a team.
Availability and flexibility to work weekends.

Nice To Haves

Previous retail and/or customer service experience.

Responsibilities

Meet with prospective tenants and record information to determine their needs and qualifications.
Show model apartments and discuss room size and layout, facilities, nearby shopping centers and services, and lease terms.
Complete lease forms or agreements and ensure resident files are accurate, maintained, and stored securely.
Collect rental deposits, retain a copy for the file, and provide the deposit to the leasing manager or property director for recording.
Track each lease file’s approval process by contacting previous landlords and employers and keeping future residents informed about progress and outstanding requirements before move-in.
Answer incoming phone calls and handle each call appropriately.
Compile listings of available rental units and create advertisements using company-approved mediums and marketing materials, reflecting current market pricing.
Represent the company professionally at all times.
Address resident concerns and requests in a timely manner to support resident satisfaction.
Assist with distributing community-issued notices, including bad-weather and emergency notices.
Regularly walk the grounds and available units to communicate current inventory to prospects.
Consistently uphold community policies.
Perform other duties as assigned.