Leasing Consultant

Coastal Ridge • Dayton, OH

7d

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at Reserve of Sugarcreek, a new multifamily community in Sugarcreek Township, Dayton, Ohio. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager.

The community offers one- and two-bedroom apartments and three-bedroom townhomes, with amenities and features including pet-friendly homes, private patios or balconies, and select homes with no-step living and garage access. The Leasing Consultant also helps maintain the office, model units, clubhouse, and tour-route common areas; supports marketing and resident events; guides applicants through screening and lease execution; and assists residents with inquiries and service requests.

Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer. The company describes itself as having more than 900 real estate professionals and emphasizes relationships, honesty, integrity, and trust. Associates are eligible to participate in a variety of benefit programs, though specific benefits are not listed.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience preferred.
• Multifamily or student housing experience is a plus.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.

Responsibilities

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet and engage prospective residents and build rapport to create positive first impressions.
• Conduct property tours that highlight features and benefits and are tailored to prospects’ needs.
• Close leasing opportunities by addressing objections, highlighting benefits, and securing commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects through calls, emails, or letters.
• Stay informed about leasing trends, traffic patterns, and product availability to guide prospects.
• Maintain the office, model units, clubhouse, and common areas along the tour route, and report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Guide prospects through applications, comply with screening procedures, and ensure accurate lease execution.
• Collect move-in fees and properly handle related paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Maintain the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles.
• Competitive and comprehensive benefits aligned with the company’s culture and associates’ needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED