Leasing Consultant

Coastal Ridge • Akron, OH

3d • Onsite

About The Position

The Leasing Consultant plays a critical role in leasing efforts and day-to-day resident interactions at a conventional property in Akron, Ohio. This full-time, non-exempt position creates positive experiences for prospective and current residents while contributing to individual and team leasing goals. The position reports to the Property Manager.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents.
• Conduct property tours that showcase features and benefits and are tailored to each prospect’s needs.
• Guide prospects toward leasing decisions, address objections, highlight benefits, and secure commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects through calls, emails, or letters.
• Understand site leasing trends, traffic patterns, and product availability to guide prospects.
• Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Support social media marketing and reputation management in accordance with company guidelines.
• Guide prospects through the application process, follow screening procedures, and ensure accurate lease execution.
• Collect move-in fees and properly handle related paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Manage the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates’ needs and lifestyles.
• Competitive and comprehensive benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED