Leasing Consultant

AG Living LLC•White Settlement, TX

About The Position

The Leasing Consultant is a dynamic, customer-focused professional who attracts and guides prospective residents through the leasing process. The role helps drive occupancy, improve resident satisfaction, and create a positive first impression of the multifamily property. The Leasing Consultant builds relationships, provides exceptional service, and showcases the property's features and benefits. Employees are expected to model respect, accountability, integrity, service, and excellence. The role includes engaging prospects and residents, conducting property tours, supporting leasing and marketing activities, processing applications and lease agreements, maintaining resident records, and assisting with rent collection and lease renewals. It also involves staying informed about local market trends and working with vendors, real estate agents, and industry partners.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills for engaging with prospects, residents, and team members.
Excellent organizational skills and attention to detail for lease administration and record-keeping.
Proficiency in property management software, CRM tools, and Microsoft Office.
Positive attitude, self-motivation, and ability to work effectively in a fast-paced environment.
Knowledge of fair housing regulations, leasing laws, and customer service best practices.
Valid driver's license and reliable transportation.

Nice To Haves

College degree in Business, Marketing, Hospitality, or a related field.
Experience in sales, customer service, or a related field, preferably focused on leasing or real estate.

Responsibilities

Provide friendly, professional customer service to residents and prospects, addressing inquiries, concerns, and requests.
Maintain a welcoming atmosphere and create a positive leasing experience.
Greet prospective residents, build rapport, and understand their needs and preferences.
Conduct property tours and highlight amenities, floor plans, and unique selling points.
Support renewals for existing residents with a customer-focused approach.
Participate in and assist with planning and coordinating resident events and activities.
Use persuasive sales techniques to promote the property and convert leads into leases.
Collaborate with marketing teams to promote the property through online listings, social media, and other channels.
Explain lease terms, application procedures, and move-in details to prospects.
Process lease applications, conduct background checks, and complete lease agreements accurately and promptly.
Enter and maintain resident and lease information in property management software.
Assist with rent collection, tracking delinquencies, and coordinating lease renewals.
Stay informed about property features, floor plans, and community amenities.
Monitor local market trends, competitor performance, and resident preferences to tailor leasing approaches.
Collaborate with external vendors, real estate agents, and industry partners to support leasing opportunities and property exposure.