Leasing Consultant

Coastal Ridge • Lawrence, KS

3d • Onsite

About The Position

As a Leasing Consultant, you will support leasing efforts and day-to-day resident interactions at a student housing community in the Lawrence, Kansas area. You will create positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager.

The role includes engaging with prospects, conducting property tours, supporting applications and lease execution, and providing customer service to residents. You will also contribute to marketing and outreach, maintain community spaces and leasing records, and help manage the waitlist.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet prospective residents, build rapport, and create positive first impressions.
• Conduct property tours that highlight features and benefits and address each prospect’s needs.
• Address objections, explain benefits, and secure leasing commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
• Monitor leasing trends, traffic patterns, and product availability to guide prospects.
• Maintain the office, model units, clubhouse, and common areas along tour routes; report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Support social media marketing and reputation management in accordance with company guidelines.
• Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
• Collect move-in fees and properly handle paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Manage the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates’ needs and lifestyles; benefits are described as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED