Leasing Consultant-Helix at Med Center

29th Street•Houston, TX

10d•$18 - $18•Onsite

About The Position

The Leasing Consultant assists Community Managers with leasing, occupancy, resident management, and marketing at multifamily properties. The role is a first point of contact for prospects and residents and supports leasing processes, unit readiness, resident communications, and community events. The consultant must conduct business in accordance with company policies and procedures and applicable housing, accessibility, credit-reporting, and other federal, state, and local laws.

Requirements

Superior organization and communication skills.
Ability to provide courteous, professional service to residents, property managers, and supervisors.
Ability to maintain courteous, professional relationships with vendors and other service providers.
Honesty in time reporting and reliability.
Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
A valid driver's license may be required.
At least one year of experience is preferred.

Nice To Haves

At least one year of experience.

Responsibilities

Assist the Community Manager with entering and closing work orders.
Serve as the first point of contact for prospects and residents.
Check vacant units for readiness for tours and maintain the model unit and the path to it.
Work to achieve a collected occupancy rate of 95% or higher and renew all resident leases at or near market rates, 30 days before expiration.
Use the budgeted rent schedule or prices approved by the Management Company.
Show available units, accept applications, and complete lease processes for current and future units.
Ensure applications are accurate and processed according to applicable guidelines, and promptly submit completed applications and leases with required deposits to the Property Manager.
Ensure leases are signed and payments are received before issuing property keys and access codes.
Complete move-in and move-out checklists with residents; ensure clean move-ins, complete unit inspections, and provide move-in gifts as appropriate.
Deliver completed leases to the Management Company within 24 hours of resident move-in.
Complete vacate settlement statements and return them with lease copies to the office within one week.
Submit weekly activity summaries and time logs as required.
Maintain confidentiality regarding the property, ownership, and residents.
Comply with company policies and procedures, Fair Housing, ADA, the Fair Credit Reporting Act, and other applicable laws.
Monitor the surrounding market for trends and opportunities involving utilities, parking, value-added services, and community needs.
Survey neighboring properties for amenities, rents, concessions, and curb appeal.
Conduct open houses and participate in special events as requested by Corporate Managers.
Distribute resident communications, such as newsletters and notices, when requested.
Design and recommend resident retention and incentive programs, and implement them after approval.
Post vacant apartments on Craigslist and other suitable, approved marketing venues.
Help coordinate resident appreciation events.