LEASING CONSULTANT - Andrews Place
About The Position
The Leasing Consultant works under the direct supervision of the Community Manager and/or Assistant Manager. The role assists with developing and implementing advertising, special promotions, resident services programming, and marketing, and is responsible for leasing the property. The Leasing Consultant establishes and maintains relationships with prospective and current residents and is expected to demonstrate excellent attendance, communication, professionalism, and the ability to build lasting business relationships. The position is full-time, with 30 or more hours per week, and is located at Andrews Place in Panama City, Florida. The schedule is a day shift, with a flexible schedule that may include evenings and weekends. Local travel may be needed for business.
Requirements
- High school diploma or equivalent.
- Excellent attendance and customer service skills.
- Strong written and oral communication skills; ability to communicate verbally and in writing and read in English.
- Professional work ethic and appearance.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to travel for property business.
- Must have a government-issued state ID, or a valid driver's license if required by management based on location, property, or business needs.
- Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without an elevator.
- Ability to work with a computer for a minimum of 7 hours daily, either standing or sitting.
Nice To Haves
- Bilingual ability.
- LIHTC experience.
- One year of property management experience.
- Affordable housing, Tax Credit, HUD, and/or Rural Development experience.
- Proficiency in One Site.
Responsibilities
- Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
- Assist with developing and implementing advertising, special promotions, and resident services programming.
- Assist with marketing and leasing the property.
- Use the maintenance software program to enter and track service requests.
- Assist in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
- Prepare market surveys and traffic reports.
- Manage the lease renewal process.
- Determine the needs of prospective residents.
- Prepare lease packages.
- Collect late rent and other monies due to the property.
- Assist with move-in and move-out processes.
- Answer the telephone and greet prospective and current residents pleasantly and positively.
- Respond to incoming calls from the corporate office and calls related to property operations.
- Contact guests by phone and/or email within 24 hours or less of their initial visit and send thank-you cards.
- Perform housekeeping duties as needed.
- Travel locally to conduct property business.
- In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, and inspect vacant apartments.
- Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
- Effectively communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.
- Perform other duties as requested by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
