Leasing Consultant - Mercy Magnuson Place

Mercy Housing • Seattle, WA

2d

About The Position

The Leasing Consultant is responsible for every phase of the leasing and occupancy process. The role maintains exceptional customer service for prospects and residents, markets the property to meet occupancy goals, reviews certifications and re-certifications, and completes reporting. The position is part-time at 20 hours per week, with pay of $22–$24 per hour depending on experience.

The role prepares the office and show units for guests, supports residents with service requests and follow-up, and develops activities to generate leasing interest. The Leasing Consultant also attends social events and represents the property and staff professionally.

Requirements

• High school diploma or equivalent.
• At least two years of experience in customer service, sales, or a related field.
• Sales experience with a proven track record.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Ability to operate required property technology systems, including multiple incoming phone lines.
• Stamina to work in a fast-paced environment.

Nice To Haves

• One year of experience in a leasing position.
• College or real-estate-related supplemental courses.
• Occupancy certification.
• Excellent understanding of occupancy standards and processes.

Responsibilities

• Prepare for guests by ensuring the office and show units are presentable and retrieving messages.
• Prepare materials before the office opens.
• Serve residents by writing service requests, completing service call-backs, and following through on special requests.
• Design campaigns to generate activity and cold-call businesses to obtain leads.
• Decorate units to prepare them as show units.
• Attend social events and represent the property in a way that brings credibility to the site and staff.
• Manage phases of the leasing and occupancy process, including customer service, property marketing, certifications and re-certifications, and reporting.

Benefits

• Early close Fridays with three paid hours each Friday.
• Early close prior to a holiday with three paid hours.
• Paid time off between Christmas and New Year's holiday.
• Several healthcare plans to choose from.
• Dental insurance, including adult and child orthodontia.
• Vision insurance.
• 15 days of earned PTO in the first year.
• 12 company holidays and two floating holidays.
• 403(b) with employer match.
• Paid volunteer time.
• Paid parental leave and caregiver leave.
• Paid life insurance.
• Free employee assistance plan.
• Pet insurance options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED