Leasing Consultant (Sanctuary at Powell Place)

Van Metre Companies•Pittsboro, NC

1d•$17 - $18

About The Position

Van Metre is hiring a Leasing Consultant at Sanctuary at Powell Place Apartments in Pittsboro, North Carolina. The role focuses on developing positive, productive relationships with current and prospective residents to maximize client satisfaction, occupancy, and retention while upholding Van Metre’s mission, vision, and values. Leasing Consultants represent the residential community and contribute to its success through teamwork, ownership, customer service, sales, and community engagement. The position includes welcoming and assisting visitors, marketing the community, maintaining knowledge of the property, conducting tours, following up with prospective residents, processing rental applications, supporting current residents, and assisting with lease renewals. The Leasing Consultant also coordinates with the service team on resident concerns and repairs, helps plan resident events, completes property inspections, and handles sales administration and related tasks. The role requires weekend work and the ability to inspect apartment interiors and community exteriors in varying weather conditions. Van Metre describes its work environment as supportive of professional development, career mentorship, growth opportunities, and work/life balance. Compensation is $17.00–$18.00 per hour, commensurate with experience, education, training, and skills, with annual bonus potential of $5,000 paid quarterly and renewal and leasing commissions.

Requirements

Previous experience in customer service, sales, hospitality, or a related field.
Ability to conduct community and apartment inspections indoors and outdoors in varying weather conditions.
Weekend work is required.
Aptitude for working with people.
Professional demeanor and attitude.
Customer service skills.
Verbal and written communication skills.
Sales and goal orientation.
Time management and prioritization skills.
Social media skills.

Nice To Haves

Bilingual ability is preferred.

Responsibilities

Greet community visitors warmly, answer questions, and provide assistance.
Engage in sales activities, including grassroots marketing, to increase traffic and occupancy.
Maintain thorough knowledge of the property and its amenities and serve as a resource for current and prospective residents.
Follow up with prospective residents by phone and email, schedule and conduct property tours, and process rental applications.
Provide customer service to residents, address concerns, and conduct lease renewals.
Monitor service requests and communicate with the service team and residents to help ensure concerns are resolved quickly and adequately.
Plan, organize, and conduct resident events with the team.
Complete three exterior community inspections each week and report deficiencies such as landscaping or paint needs and property damage.
Inspect vacant apartments and report needed repairs to the service team.
Prepare and complete sales administration tasks and reports, including market surveys.
Perform other sales, customer service, and property-related tasks as needed.

Benefits

11 paid holidays.
10 vacation days and 10 sick days.
Two paid volunteer days and two personal days.
A day off for an annual physical and a day off for the employee’s birthday.
Comprehensive parental and bonding leave.
Medical and dental coverage through Cigna.
Vision coverage through EyeMed.
Life, AD&D, and disability insurance.
Flexible Spending Account.
Company-matched 401(k) retirement savings plan and access to retirement planning coaches.
Annual wellness reimbursement of up to $900.
Tuition reimbursement.
Company-paid certifications, memberships, and licensures.
Mentoring programs, growth paths, regular performance evaluations, and training opportunities.
Rental and Van Metre home purchase discounts.
Employee discounts through Walker Title Company and Intercoastal Mortgage.
Annual bonus potential of $5,000, paid quarterly.
Renewal and leasing commissions.
Professional development, career mentorship, and growth opportunities.