LEASING CONSULTANT - Andrews Place

Royal American Companies•Panama City, FL

1d•$18 - $18•Onsite

About The Position

The Leasing Consultant works under the direct supervision of the Community Manager and/or Assistant Manager. The role assists with developing and implementing advertising, special promotions, resident services programming, and marketing, and is responsible for leasing the property. The Leasing Consultant establishes and maintains relationships with prospective and current residents and is expected to demonstrate excellent attendance and communication skills, professionalism, and the ability to build lasting business relationships. The position is based at Andrews Place in Panama City, Florida, and may involve local travel as needed for business.

Requirements

High school diploma or equivalent.
At least one year of property management experience preferred.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to communicate verbally, in writing, and by reading in English.
Ability to work a flexible schedule, including evenings and weekends.
Professional work ethic and appearance.
Government-issued state identification, or a valid driver's license if required by Management based on location, property, or business needs.
Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for a minimum of seven hours daily, either standing or sitting.

Nice To Haves

Bilingual ability preferred.
Proficiency in One Site preferred.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development preferred.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist with the development and implementation of advertising, special promotions, and resident services programming.
Use maintenance software to enter and track service requests.
Assist in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and established Resident Selection Criteria.
Prepare market surveys and traffic reports.
Manage the lease renewal process.
Determine the needs of prospective residents.
Prepare lease packages.
Collect late rents and other monies due to the property.
Assist with move-in and move-out processes.
Answer the telephone and greet prospective residents and residents in a pleasant and positive manner.
Respond to calls from the corporate office and calls related to property operations.
Contact guests by phone and/or email within 24 hours or less of their initial visit and send thank-you cards.
Perform housekeeping duties as needed.
Travel for property business as needed.
In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, and inspect vacant apartments.
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
Communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding daily property operations.
Perform other duties as requested by the supervisor.