LEASING CONSULTANT - Andrews Place

Royal American Management•Panama City, FL

7d•$18 - $18•Onsite

About The Position

The Leasing Consultant, under the direct supervision of the Community Manager and/or Assistant Manager, assists with developing and implementing advertising, special promotions, resident services programming, and marketing. The role is responsible for leasing the property and establishing and maintaining relationships with prospective and current residents. The position calls for excellent attendance, communication, customer service, relationship-building, and professionalism.

Requirements

High school diploma or equivalent.
At least one year of property management experience is preferred.
Excellent customer service skills.
Strong written and oral communication skills.
Ability to communicate verbally and in writing and read in English.
Ability to work a flexible schedule, including evenings and weekends.
Professional work ethic and appearance.
Ability to travel for property business.
Government-issued state ID, or a valid driver's license if required by management based on location, property, or business needs.
Ability to access all areas of the property's grounds and structures, including multilevel structures, with or without an elevator.
Ability to work with a computer for a minimum of seven hours daily, either standing or sitting.

Nice To Haves

Bilingual ability.
LIHTC experience.
Proficiency in OneSite.
Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.

Responsibilities

Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
Assist with developing and implementing resident services programming, advertising, and special promotions.
Use the maintenance software program to enter and track service requests.
Help attract, screen, and select prospective residents in accordance with applicable federal and state laws, governing program requirements, and Resident Selection Criteria.
Prepare market surveys and traffic reports.
Manage the lease renewal process and prepare lease packages.
Determine the needs of prospective residents and lease the property.
Collect late rent and other monies due to the property.
Assist with move-in and move-out processes.
Answer telephone calls and greet prospective and current residents pleasantly and positively.
Respond to calls from the corporate office and calls related to property operations.
Contact guests by phone and/or email within 24 hours or less of their initial visit and send thank-you cards.
Perform housekeeping duties as needed.
Travel locally as needed to conduct property business.
In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, logging resident service requests, and inspecting vacant apartments.
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
Communicate with applicants, residents, vendors, and supervisors by email, phone, or in person regarding day-to-day property operations.
Perform other duties as requested by the supervisor.