Leasing Consultant

Monument Real Estate Services LLC•West Saint Paul, MN
•$20 - $24

About The Position

The Leasing Consultant implements the leasing and marketing program to promote a positive image of the apartment community and assists management with resident programs and retention in coordination with the Community Manager and Assistant Community Manager. The role handles leasing from prospect greeting and property tours through application processing, follow-up, lease paperwork, and move-in preparation. It also supports marketing, resident service, property presentation, reporting, inspections, and leasing operations. The position offers $20.00–$24.00 per hour, based on education and experience.

Requirements

  • High school education or equivalent.
  • Valid driver’s license.
  • Good written and verbal communication skills.
  • Ability to read and comprehend, write, perform calculations, communicate orally and otherwise, reason and analyze, and make decisions under pressure.
  • Physical ability to lift, carry, climb, step, kneel, work outdoors, and provide overtime and weekend coverage as needed.

Responsibilities

  • Handle all aspects of apartment leasing, including greeting and qualifying prospective residents, touring the community, closing sales, processing applications, following up with prospects, and obtaining signatures on leases and move-in paperwork.
  • Market apartments professionally and educate prospects about apartment benefits, the property, competitive market, and general market area.
  • Prepare application and lease paperwork, set up move-in files, and enter resident information accurately.
  • Handle monies received and direct them through proper channels.
  • Prepare daily and weekly reports for the Community Manager.
  • Maintain the appearance and condition of market-ready units, the clubhouse, leasing office, and overall property.
  • Report problems to the Community Manager or Assistant Community Manager for correction.
  • Use residential leasing, telephone, and sales techniques effectively.
  • Perform off-site marketing visits as directed and develop an outreach program with the Community Manager for prospecting and networking.
  • Track corporate prospects and conduct routine follow-up.
  • Manage daily workflow in Entrata.
  • Follow up routinely on guest cards and lease renewals; enter marketing traffic from walk-ins, emails, and telephone calls daily.
  • Contact residents to follow up on work orders, review surveys, and follow up as needed.
  • Visit local comparable properties and build relationships with their staff routinely.
  • Review daily pricing and exceptions in LRO; update the renewal spreadsheet monthly and manage daily pricing in LRO.
  • Maintain monthly Grace Hill compliance.
  • Assist with planning resident events.
  • Perform building and quarterly inspections as assigned.
  • Maintain a neat, clean, and professional appearance and professional conduct when dealing with staff, vendors, and the public.

Benefits

  • 20% rental discount
  • Monthly leasing and bonus incentives
  • Health and wellness benefits and other voluntary benefits
  • 401(k) retirement plan with company match
  • Life insurance and disability insurance
  • 8 paid holidays
  • 15 days paid time off (PTO)
  • 16 hours of Well-Being Days
  • 8 hours of Volunteer Time Off
  • Professional Development Assistance Program
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