Leasing Consultant

Coastal Ridge • Columbus, OH

11d • Onsite

About The Position

As a Leasing Consultant, you’ll support leasing efforts and day-to-day resident interactions at 600 Goodale apartments in Columbus, Ohio. You’ll create positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager.

The community offers luxury studio, one-, two-, and three-bedroom apartments, including penthouse suites, and is located between Grandview and the Arena District in Columbus. The role includes marketing and leasing the community, supporting residents, and maintaining a welcoming environment throughout the property.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses or certifications required by state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet and build rapport with prospective residents, creating positive first impressions.
• Conduct property tours that highlight features and benefits and address each prospect’s needs.
• Close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
• Understand site leasing trends, traffic patterns, and product availability to guide prospects toward leasing decisions.
• Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Guide prospects through the application process, follow screening procedures, and ensure accurate lease execution.
• Collect move-in fees and handle paperwork and funds properly.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Maintain the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED