Leasing Consultant

Morgan Group • Boynton Beach, FL

14d

About The Position

The Leasing Consultant supports leasing and resident services at a Morgan Group multifamily community. The role manages the leasing process from initial introduction through resident occupancy, including greeting prospects, conducting tours, presenting and leasing apartments, preparing lease documents, and ensuring move-in arrangements are ready. The consultant also responds to resident requests, helps resolve problems, maintains knowledge of the community and its market, and participates in resident activities. The position reports to the Assistant Community Manager when the Community Manager is absent and may require overtime to meet customer service standards.

The work requires frequent communication with residents, prospects, team members, vendors, and other stakeholders, as well as use of computer systems and property management software. The role is primarily indoors, with frequent outdoor work in varied weather and occasional exposure to paint fumes, solvents, or adhesives. Physical duties include standing, walking, climbing stairs, inspecting and showing apartments, and lifting or carrying items; lifting over 50 pounds is rare and is often done with assistance. A valid driver’s license, insurance, and car registration are required if driving for business purposes.

Requirements

• Ability to read, write, and understand English.
• Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
• Ability to shift attention between duties and adapt to changing business needs with minimal notice.
• Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
• Ability to make sound business decisions and exercise independent judgment in a timely manner.
• Ability to communicate effectively in person, by telephone, and in writing with residents, prospects, team members, vendors, and other stakeholders.
• Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities.
• Valid driver’s license, insurance, and car registration if driving for business purposes.
• Ability to perform the physical activities described, with or without reasonable accommodation.

Responsibilities

• Follow Morgan’s Operations Manuals and Team Member Handbook.
• Answer the phone, follow up with prospective residents, and enter traffic information into the appropriate system.
• Greet clients, tour and lease apartments, and present the community’s products and services.
• Manage the leasing process from prospect introduction through resident occupancy.
• Walk apartments before move-in to ensure they meet Morgan standards.
• Prepare and complete leasing paperwork, including leases.
• Obtain move-in keys, remote, and parking permit before the resident’s move-in date.
• Respond to resident requests and help resolve resident problems, including creating service requests.
• Complete recommended Grace Hill classes and attend required company training.
• Maintain thorough knowledge of the community, its products, and competing properties.
• Know the local and overall market, including nearby businesses and retail, hiring trends, and new construction.
• Prepare weekly and/or monthly market surveys.
• Participate in resident functions and other Morgan-sponsored resident activities.
• Report to the Assistant Community Manager in the Community Manager’s absence.
• Work overtime as necessary to meet Morgan customer service standards.
• Build relationships with associates in the department and across other Morgan departments, including on-site property management personnel.
• Perform other tasks assigned by a supervisor that are not listed as essential job functions.

Benefits

• Advancement opportunities
• Training
• Low-cost medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Medical and Limited Purpose)
• Health Savings Account
• Voluntary life insurance
• Long-term disability insurance
• Company-paid life insurance
• Company-paid short-term disability insurance
• 401(k) (Traditional and Roth) with company match
• Employee Assistance Program
• Paid time off, including vacation, sick, floating holiday, bereavement leave, and holiday schedule
• Referral bonus program
• Leasing bonus and renewal bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed