Leasing Consultant - Olea eTown

RangeWater • Jacksonville, FL

13d • Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role includes leasing apartments to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position also supports property operations through reporting, marketing, lease enforcement, customer service, and maintaining the property's safety, cleanliness, and appearance.

The schedule is 40 hours in a regular work week. Typical site hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m., though hours may vary by state and location. The employee works in an office and is frequently exposed to outdoor elements that may be unpleasant or hazardous. Weekend work is required when scheduled.

Requirements

• High school diploma or GED equivalent.
• Must be available to work weekends when scheduled.
• Must be able to perform the essential job functions unaccompanied.
• Communication, presentation, and delivery skills, including the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Strong proficiency in property management software.
• Current valid driver's license.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.

Nice To Haves

• Preferred background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Experience with property management software such as Entrata, Yardi, and/or One Site.

Responsibilities

• Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications and screening checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
• Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
• Design and execute offsite marketing activities to drive property traffic, including resident referral and employer outreach programs, internet marketing, and social media.
• Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
• Stay informed about changes in technology, the industry, standards, and leasing and sales tools and processes.
• Carry out lease enforcement processes, including apartment inspections, evictions, collections, and notifications, as outlined in the lease agreement.
• Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
• Support the lease renewal program in advance of move-out dates and ensure renewal documents are signed and implemented on time.
• Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or forward requests to the appropriate people.
• Maintain property safety, cleanliness, and appearance; report equipment malfunctions and employee, visitor, or resident injuries and accidents.
• Inspect the property daily, including the leasing office, amenities, and model units, to ensure they meet Company show-quality standards.
• Resolve customer complaints and issues.
• Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals, and follow property policies for concessions, specials, and other occupancy programs.
• Run routine local business errands, including travel for meetings and training, when required.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability coverage.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED