Leasing Consultant , Multifamily (Bilingual)

Cushman & Wakefield•Houston, TX
•Onsite

About The Position

As a Leasing Consultant, you will work with the onsite management team to create a positive and lasting impression on visitors, prospective residents, and current residents. You will manage your success by achieving leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The role involves touring the property, highlighting the community and apartment-home lifestyle, assisting applicants with qualification steps, preparing apartments for move-in, and delivering service that supports resident retention. You will also organize office activities and paperwork related to apartment rentals. This role operates in a professional office environment and involves travel outside between properties in varying weather conditions. The position may require travel up to 25% of the time. Physical activities include extended standing and walking, ascending and descending stairs, ladders, or step stools, operating office machinery, and occasionally or frequently moving items weighing up to 25 pounds.

Requirements

  • High school diploma, GED, trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Fluent in Spanish.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism; ability to be organized, meet deadlines, follow company policies and procedures, and work as a team player.

Responsibilities

  • Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
  • Promote the community by highlighting its quality and apartment-home lifestyle.
  • Collect information and initiate background checks to help prospects qualify for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide service to residents that exceeds expectations and supports resident retention.
  • Organize and complete office activities and paperwork related to apartment rentals.
  • Assist with the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two paid volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
  • Competitive pay.
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