Leasing Consultant - Avidor Minnetonka

Greystar•Minnetonka, MN

14d•$24 - $26•Onsite

About The Position

The Leasing / Sales Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role serves as a key point of contact for prospective residents, guides them through leasing, supports resident satisfaction throughout the lease term, and proactively manages renewals in line with Active Adult best practices. The position also involves lead management, CRM use, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The consultant is expected to uphold Greystar’s professional and ethical standards while delivering exceptional service to residents, prospects, and guests. Working on Saturday is mandatory. The role is based in an office environment, with frequent exposure to outdoor elements and the ability to access all areas of the property and amenities. Routine local travel may be required. The schedule may be flexible and include evenings, weekends, or holidays.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience involving sales, marketing, internet use, and customer service, including resolving customer complaints and completing financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, sell, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Any licenses and certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property management applications, and database management programs.
Proficiency and fluency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to specific markets and professionals.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in materials, and supporting a smooth move-in and lease signing.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions, collaborate with teams and leadership, develop and implement marketing plans, and follow established policies for concessions and occupancy programs.
Design and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific initiatives.
Use property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and review and analyze information.
Inspect the tour path and show-ready units daily; communicate maintenance needs; maintain appealing show units, models, and amenities; and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and classify leads throughout the sales process.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time according to the AA renewal playbook.
Respond courteously and promptly to resident and owner concerns, resolve problems, and route or document requests as appropriate.
Provide respectful, customer-focused service, answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and conduct outreach to generate traffic, referrals, and business leads while meeting Greystar AA outreach expectations.
Complete financial, administrative, and other reports and analysis, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Hourly pay range of $24.00–$26.00, with eligibility for bonus programs.