Leasing Consultant - Avidor Minnetonka

Greystar Management Services•Minnetonka, MN

13d•Onsite

About The Position

The Leasing / Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and knowledge of the community’s lifestyle offering. The consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Active Adult best practices. The position includes lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement. The consultant upholds Greystar’s professional standards and ethical expectations while delivering exceptional service to residents, prospects, and guests. Saturday work is mandatory.

Requirements

High school diploma or equivalent.
At least 1–3 years of relevant experience using sales, marketing, internet, and customer service skills, including resolving customer complaints and completing financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, sell, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct presentations, qualify prospects, and close sales.
Required licenses or certifications applicable under state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property management applications, and database management programs.
Proficiency using the internet for marketing, advertising, and sales-related activities.
Ability to adapt sales messaging to specific markets and professionals.
Ability to work a flexible schedule that may include evenings, weekends, and holidays; Saturday work is mandatory.
Ability to access all exterior and interior parts of the property and amenities, stand for extended periods, and maneuver weights described in the posting: up to 25 pounds independently and 50 pounds with assistance.
Ability to undertake routine local travel for business meetings, market research, or other job-related duties.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and facilitating move-ins and lease signings.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions, collaborate with teams and leadership, and develop and implement marketing plans and occupancy goals while following property policies on concessions and special programs.
Design and execute marketing activities and events to drive property traffic, including resident referral and employer outreach programs and internet marketing.
Use the on-site property management software to track availability, traffic, leasing activity, resident and prospect data, demographic information, and related performance data.
Inspect the tour path and show-ready units daily, communicate maintenance needs, maintain appealing model units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and classify leads throughout the sales process.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems where possible, and document or relay requests to the appropriate people.
Provide respectful, customer-focused service to residents, prospects, guests, and others; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and participate in outreach marketing to generate traffic, referrals, and business leads.
Complete financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Eligibility for a lucrative bonus structure; onsite roles may be eligible for weekly, monthly, and/or quarterly bonuses.