Leasing Consultant

BH Management Services, LLC•Fort Worth, TX

11d

About The Position

The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with company standards and Fair Housing guidelines. The role provides excellent customer service, demonstrates a strong commitment to internal and external customers, and represents the company professionally and courteously. Under the direction of the Community Manager, the Leasing Consultant helps ensure the property's daily marketing, administrative, and financial operations. This includes maintaining knowledge of the community, local competitors, specials, and floor plans; processing lease applications and preparing lease contracts; preparing and inspecting units for prospect tours and move-ins; managing prospect communications and records; and supporting community inspections and leasing-related tasks.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, hold a state leasing license or be able to obtain the required license within the timeframe required by law.
Ability to meet the physical requirements of the role, including continual movement, a full range of upper- and lower-body motion, and lifting at least 20 pounds.

Responsibilities

Support the property's daily marketing, administrative, and financial operations under the direction of the Community Manager.
Maintain knowledge of the community, local market competitors, specials, and floor plans.
Lease units and prepare lease documents in accordance with company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before prospect visits, and tour prospective renters through available or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Use and promote third-party online leasing programs appropriately.
Accurately and promptly log prospect information and notifications in the Property Management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay current on promotions and leasing incentives.
Assist with completing Move Out Vacant Inspection Checklists accurately and by company deadlines.
Post notices to vacate and other community communications, when applicable.
Assist with daily community inspections to ensure policies are followed and address issues when applicable.
Perform other duties as assigned.