Leasing Consultant (48953)

Two Coast Living • West Chester, PA

13d • $24 - $25 • Onsite

About The Position

The Leasing Consultant serves as a welcoming point of contact for prospective and current residents, helping prospective residents find an apartment that meets their needs and supporting them throughout the leasing and move-in process. The role includes greeting prospects, showing available apartments, answering questions, building relationships with residents, working with the team to meet leasing goals, and supporting lease renewals. The position is based at Jefferson at Westtown in West Chester, Pennsylvania, and is full-time, nonexempt, with a day shift. Compensation is listed as $24.00–$25.00 base plus commission per month; lease commissions are $25–$100 and paid monthly.

The role requires customer-focused communication, sales ability, organization, and reliability in a fast-paced, high-volume environment. Work is scheduled around the busiest business days and peak hours, with weekly Friday and Saturday shifts, Sundays as needed, holidays during peak business hours, and at least one closing shift each week. The work takes place in a general office and throughout the property, including in varied weather conditions and climates.

Benefits include medical, dental, vision, and life insurance; a 401(k) plan with automatic enrollment after 60 days; vacation time (40 hours in the first year); sick leave in accordance with applicable requirements; and holiday pay or additional compensation for scheduled holiday work, subject to eligibility rules.

Requirements

• High school diploma or GED required.
• Previous property management experience with a proven track record in leasing or sales is required.
• Natural disposition for sales and understanding of sales techniques and processes.
• Outgoing, positive, welcoming approach and ability to build relationships and earn trust.
• Customer service skills and ability to function in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills, with clear, accurate writing and speaking.
• Integrity, honesty, ethical conduct, respect for others, confidentiality, initiative, accountability, and follow-through.
• Excellent organizational skills and attention to detail; strong time management and ability to meet goals and deadlines.
• Proficiency with Microsoft Office Suite or related software.
• Ability and willingness to maintain regular attendance and punctuality.
• Ability to lift or move items weighing up to 10 pounds; move around the property, sit or stand for extended periods, walk, and climb stairs in varied weather conditions and climates.

Nice To Haves

• Undergraduate degree preferred.

Responsibilities

• Greet and assist prospective residents in finding an appropriate apartment home.
• Show available, move-in-ready apartments and answer prospect questions.
• Build trust and rapport with current residents to help create a welcoming community.
• Work with the team to achieve leasing goals while maintaining strong customer service.
• Assist current residents with lease renewals.
• Maintain regular attendance and punctuality and fulfill assigned duties.
• Work scheduled peak business hours, including Fridays and Saturdays weekly, Sundays as needed, holidays during peak periods, and at least one closing shift weekly.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan with automatic enrollment after 60 days
• Vacation time, including 40 hours in the first year
• Paid sick leave, subject to state requirements
• Holiday pay or additional compensation for scheduled holiday work, subject to eligibility requirements
• Monthly commission of $25 to $100 per lease

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED