Leasing Consultant

Hilltop Residential•Austin, TX

3d•Onsite

About The Position

The Leasing Consultant works at Bluestem at Loyola in Austin, Texas, delivering customer service to residents and prospective residents while supporting leasing and community operations. The role focuses on resident retention, processing lease applications, promoting a friendly and professional office environment, and maintaining the quality of the community’s tour path, amenities, model, and shared spaces. The position requires strong communication, organization, marketing, and sales abilities, along with a passion for serving residents, prospects, vendors, and colleagues.

Requirements

At least 6 months of conventional apartment or student housing leasing experience is preferred.
Outgoing, gregarious personality and enthusiasm for marketing, leasing, and sales.
Active knowledge of online social media and social presence avenues.
Proficiency in converting phone calls to appointments and appointments to leases.
Strong organizational and administrative abilities.
Excellent communication and people skills.
Passion for serving residents, prospects, vendors, and colleagues.
Knowledge of Fair Housing Law.
Valid driver's license and/or access to reliable transportation.

Nice To Haves

At least 6 months of conventional apartment or student housing leasing experience.

Responsibilities

Deliver service to residents that exceeds expectations and supports resident retention.
Complete lease applications, assist with application verification, and notify prospective residents of results.
Help create and promote a friendly, professional office environment through exemplary customer service.
Regularly inspect the tour path, amenities, model, and community for quality assurance.
Work collaboratively as part of a team to address challenges.