Leasing Consultant

Career Strategies•Atlanta, GA
•Onsite

About The Position

The Leasing Consultant welcomes prospective residents, conducts property and apartment tours, and highlights community features and amenities. The role responds to leasing inquiries by phone, email, text, and in person, and guides applicants through application, screening, and lease signing. It also maintains accurate leasing records and paperwork, supports marketing and resident events, assists with renewals and resident retention, and coordinates resident service requests with maintenance. The Leasing Consultant helps maintain the appearance of tour paths, model units, and the leasing office, follows applicable Fair Housing, landlord/tenant, and company policies, and assists the Property Manager with administrative duties and other assigned tasks. The position is in Atlanta, Georgia.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and communication skills, with a friendly, professional demeanor.
  • Strong organizational skills and attention to detail, with the ability to manage multiple prospects and priorities.
  • Basic computer proficiency.
  • Ability to work a schedule that may include Saturdays.
  • Valid driver's license and reliable transportation.
  • Willingness to learn Fair Housing regulations and complete company-provided training.

Nice To Haves

  • Customer service, sales, retail, or hospitality experience.
  • Experience with property management software such as AppFolio.

Responsibilities

  • Greet prospective residents, conduct property and apartment tours, and highlight community features and amenities.
  • Respond promptly and professionally to leasing inquiries by phone, email, text, and walk-in.
  • Guide applicants through the application, screening, and lease-signing process, and prepare accurate lease files and move-in paperwork.
  • Follow up with prospects and maintain accurate records of leasing traffic, guest cards, and lead sources in property management software.
  • Support marketing efforts, including updating online listings, posting to social media, and participating in outreach and resident events.
  • Assist with lease renewals and resident retention programs while delivering excellent customer service to current residents.
  • Conduct move-in inspections and ensure tour paths, model units, and the leasing office reflect curb-appeal standards.
  • Receive and log resident service requests and coordinate follow-up with the maintenance team.
  • Comply with Fair Housing, landlord/tenant, and company policies and procedures in every interaction.
  • Assist the Property Manager with administrative duties and other tasks as assigned.

Benefits

  • Competitive hourly base pay.
  • Leasing commissions.
  • Paid training.
  • Clear growth opportunities into senior leasing and property management roles.
  • Benefits package for full-time employees.
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