Leasing Consultant

AG Living LLC•Round Rock, TX

About The Position

The Leasing Consultant is a dynamic, customer-focused professional responsible for attracting and guiding potential residents through the leasing process. The role supports occupancy, resident satisfaction, and a positive first impression of the multifamily property by building relationships, providing exceptional service, and showcasing the property’s features and benefits. Employees are expected to demonstrate respect, accountability, integrity, service, and excellence. The Leasing Consultant provides service to prospects and residents, conducts property tours, supports leasing and marketing activities, processes applications and lease agreements, maintains accurate records, assists with rent collection and renewals, monitors local market conditions, and works with vendors and industry partners.

Requirements

High school diploma or equivalent.
Strong interpersonal and communication skills for engaging with prospects, residents, and team members.
Excellent organizational skills and attention to detail for lease administration and record-keeping.
Proficiency in property management software, CRM tools, and Microsoft Office suite.
Positive attitude, self-motivation, and ability to work effectively in a fast-paced environment.
Knowledge of fair housing regulations, leasing laws, and customer service best practices.
Valid driver's license and reliable transportation.

Nice To Haves

College degree in Business, Marketing, Hospitality, or a related field.
Experience in sales, customer service, or a related field, especially leasing or real estate.

Responsibilities

Provide friendly, professional customer service to residents and prospects, addressing inquiries, concerns, and requests.
Maintain a welcoming atmosphere and engage prospective residents to understand their needs and preferences.
Conduct property tours and highlight amenities, floor plans, and distinctive features.
Support smooth lease renewals for existing residents.
Assist in planning and coordinating resident events and activities.
Use sales techniques to promote the property and convert leads into leases.
Collaborate with marketing teams to promote the property through online listings, social media, and other channels.
Explain lease terms, application procedures, and move-in details to prospects.
Process lease applications, conduct background checks, and complete lease agreements accurately and promptly.
Enter and maintain resident and lease data in property management software.
Assist with rent collection, track delinquencies, and coordinate lease renewals.
Stay informed about property features, floor plans, and community amenities.
Monitor local market trends, competitor performance, and resident preferences to tailor leasing approaches.
Collaborate with external vendors, real estate agents, and industry partners to maximize leasing opportunities and property exposure.