Leasing Consultant

LUMA Residential•Lewisville, TX

8d•Onsite

About The Position

LUMA Residential is seeking an experienced Luxury Leasing Consultant for Highland Luxury Living in Lewisville, Texas. The role focuses on creating an elevated experience for prospects and residents through apartment tours, relationship building, sales, follow-up, and upscale customer service. The consultant supports leasing, occupancy, renewal, and retention goals while helping maintain the community’s luxury presentation and contributing to a positive, team-focused environment. Starting pay is $18.00 per hour, with leasing bonus opportunities.

Requirements

At least 1 year of onsite apartment leasing experience.
Strong leasing, sales, and closing skills.
Understanding of the expectations of working in a luxury apartment community.
Exceptional upscale customer service skills.
Professional appearance and communication appropriate for a luxury community.
Outgoing, personable approach and comfort building relationships.
Strong follow-up and organizational skills.
Motivation to meet leasing goals and results.
Ability to work in a fast-paced, team-focused environment.
Valid driver’s license.
Reliable, insured vehicle.
Excellent communication and customer service skills.
Availability to work Saturdays as required.

Nice To Haves

Bilingual English/Spanish; strongly preferred.

Responsibilities

Welcome prospects warmly and professionally.
Conduct personalized tours of apartment homes, amenities, and the community.
Build relationships with prospects and guide them through the leasing process.
Maintain knowledge of pricing, availability, floor plans, and community features.
Follow up promptly and professionally with prospects and leads.
Screen applicants using established qualification standards.
Work toward prospect-to-resident conversion goals.
Provide attentive, personalized service to prospects and residents.
Maintain a polished and professional appearance and communicate professionally in person, by phone, email, and text.
Look for ways to exceed service expectations and make prospects and residents feel valued.
Maintain accurate prospect and leasing activity in the CRM.
Support occupancy, renewal, and resident retention goals.
Participate in outreach and marketing activities.
Assist with resident events and community initiatives.
Help maintain the leasing office, model, and common areas to luxury presentation standards.
Contribute ideas, support teammates, take ownership of responsibilities, and follow through.
Work Saturdays as required.