Leasing Consultant (TX.)
About The Position
Beyond International is a fast-growing international investment firm that connects high-net-worth clients with appealing alternative investments in the United States and Canada. As a market leader in creating and managing custom investment funds, we grew by focusing on opportunities that larger companies did not always represent. Our clients have come to rely on us for our sustainable inflation-beating returns, income-producing potential, and liquidity. We aim to make the markets more transparent, risk more controllable, and portfolio design more efficiently to help our clients grow and preserve their wealth. The Leasing Consultant is responsible for being a primary contact for residents and prospective residents by leasing apartments, coordinating resident activities and building and maintaining resident relations. A strong background in customer service is extremely helpful, as is experience in sales although individuals with an excellent attitude and willingness to learn will be given consideration. Some weekend and early evening shifts are required.
Requirements
- Interpersonal skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
- Maintains good leasing and closing skills
- Communication, including verbal and written skills, are essential to the lease development functions of a Leasing Consultant, including answering tenant questions and expediting the lease application process
- Ability to translate financial and legal real estate terminology into common language
- Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures and financial transactions
- Must have knowledge of Fair Housing Compliance laws
- Must have knowledge of Apartment Lease Contracts, Rental Applications and other Multifamily Addendums.
- Proficient with Microsoft Suite.
- Applicants must be currently authorized to work in the United States on a full-time basis and able to commute to Houston, TX.
Nice To Haves
- A strong background in customer service is extremely helpful, as is experience in sales although individuals with an excellent attitude and willingness to learn will be given consideration.
Responsibilities
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents meet.
- Maintain work area in a clean and organized manner.
- Inspect models and make ready vacancies daily to ensure cleanliness.
- Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc. Transfer calls to Assistant Manager or Manager when appropriate.
- Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
- Process rental applications, verify employment and previous rental history, and notify prospective residents of results.
- Complete all lease paperwork including related addendums.
- Accept rent and deposits. Provide receipt upon request.
- Visually inspect property when on grounds, pick up litter and report any service needs to Manager.
- Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing the property and for improving resident retention.
- Perform outreach marketing as needed.
- Inventory office supplies on a weekly basis. Report needs to manager.
- Organize and file appropriate reports, leases and paperwork daily.
- Attend company meetings when requested.
- Document all resident communication (verbal and written) in lease file conversation log.
- Assist Manager and Assistant Manager in preparation of daily and weekly reports, market surveys, etc.
- Accompany outside vendors on service request calls for occupied apartments when necessary.
- Must immediately notify immediate supervisor or Senior Management of any illegal conduct by a resident, employee, or vendor.
- Performs any additional duties assigned by Manager or Property Supervisor.
Benefits
- Opportunities for professional development and growth within an inclusive team environment.
- Medical, Dental, Vision, and Life coverage for employee and premium allowance/subsidy for employees’ eligible dependents
- PTO (vacation and sick)
- 401(k) with Enhanced Employer Safe Harbor match
- 10 paid holidays a year.
- Professional membership reimbursement
- Cell phone/technology reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
