Leasing Consultant - Residential

Decron•Los Angeles, CA

13d

About The Position

The Leasing Consultant creates a positive and welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, assisting with resident relations, and helping achieve occupancy goals while representing Decron Properties professionally and enthusiastically. The position includes a combination of office work and on-site apartment tours. It involves frequent walking, standing, and climbing stairs, and may require lifting up to 25 pounds and working indoors and outdoors in varying weather conditions. Weekends and a flexible schedule may be required. Decron describes its compensation and benefits as including a competitive salary, position-specific commissions, and, for full-time positions, medical, dental, and vision coverage, vacation, sick and holiday time, a 401(k), free life insurance, corporate events, and more.

Requirements

High school diploma or equivalent.
At least 1 year of customer service, sales, or administrative experience.
Excellent interpersonal and communication skills.
Strong organizational skills and ability to multitask.
Proficiency in Microsoft Office, including Word, Outlook, and Excel.
Ability to work weekends and a flexible schedule as needed.
Professional appearance and demeanor.
Comfort using property management systems and technology tools.
Ability to lift up to 25 pounds.
Ability to work indoors and outdoors in varying weather conditions.

Nice To Haves

Previous experience in multi-family residential leasing.
Familiarity with Yardi, AppFolio, or similar property management software.
Bilingual ability in English and Spanish or another language commonly spoken in the area.

Responsibilities

Greet and assist residents, prospective residents, and vendors professionally and courteously.
Respond to inquiries by phone, text, email, and in person.
Conduct property tours and highlight community features, available units, and apartment amenities.
Explain lease terms, pricing, policies, and application procedures clearly and accurately.
Guide applicants through the leasing process, including screening, income requirements, fees, and documentation.
Prepare lease agreements, renewals, and related paperwork in accordance with company procedures.
Maintain current knowledge of available units, rental rates, occupancy, and promotions.
Follow up with prospects and communicate consistently to support leasing conversions.
Monitor local competition, including pricing trends, occupancy, and amenities, to support leasing strategies.
Support marketing efforts, including online advertisements, distributed materials, and social media content.
Help organize resident events and foster a positive community atmosphere.
Address resident questions and escalate complex issues to the Community Manager.
Assist with community inspections and curb-appeal checks.
Participate in team huddles.
Support move-in and move-out processes.
Back up team members and perform other duties as assigned.