Leasing Consultant - LIHTC

Pratum Companies • Silver Spring, MD

9d • $22 - $26 • Onsite

About The Position

Pratum Companies is seeking a motivated, customer-focused Leasing Consultant for a tax credit property. The role involves leasing apartments, maintaining occupancy, supporting sales and marketing efforts, and ensuring compliance with applicable federal, state, and local housing requirements, including LIHTC regulations. The Leasing Consultant serves prospective and current residents, vendors, and community members, and supports resident events and property operations.

The position is scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m., with rotating weekends. It may also require overtime, scheduled or as-needed on-call service, travel to company gatherings, and attendance at resident events after hours. This is a non-exempt role paying $22–$26 per hour for a new employee, with potential discretionary or performance-based bonuses. Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, sick and related leave, 11 paid holidays, and health and welfare benefits as described on the company website. The role is eligible for overtime for hours worked over 40 per week.

Requirements

• At least two years of experience in LIHTC property management or a related field.
• Some experience with Yardi and Rent Cafe.
• Ability to read and write English fluently.
• Ability to perform intermediate mathematical functions accurately.
• Ability to understand and perform on-site resident management software functions.
• Strong administrative and organizational skills, including the ability to manage multiple projects and tasks simultaneously.
• Ability to think rationally during a crisis.
• Strong time-management and prioritization skills.
• Strong customer-service orientation.
• Understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans.
• Ability to close a sale.
• Knowledge of on-site maintenance requirements.
• Ability to operate and understand personal computer functions and company software packages.
• Basic computer and internet knowledge, ability to use Outlook, and intermediate to advanced knowledge of MS Word, Excel, and Yardi.
• Ability to develop advanced knowledge of other programs or systems as needed.
• Ability to work any day of the week as required, consistently work scheduled hours, work overtime when requested, and serve on call as scheduled or necessary.
• Ability to travel to company gatherings and attend resident events after hours when required.
• Ability to physically access all exterior and interior areas of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Maintain certifications required to manage the property, which may include affordable-housing, tax-credit, or property-management licenses or designations.

Nice To Haves

• College degree.
• Professional accreditations.
• Lease-up experience.

Responsibilities

• Process applications, verify income, and complete required LIHTC paperwork.
• Maintain customer-service relationships with prospective residents, current residents, vendors, and community members.
• Lease apartments and present the features and benefits of apartments, property amenities, services, and the surrounding neighborhood to prospective residents.
• Respond to internet leads, answer prospect calls, and conduct property tours according to mystery-shop guidelines.
• Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve or exceed budgeted revenues.
• Maintain thorough knowledge of the property and major competitors.
• Prepare and understand all lease-related paperwork.
• Maintain prospect traffic and leasing data, and assist with other computer data entry as needed.
• Inspect units before move-in to ensure apartments are ready.
• Assist with planning and hosting resident functions as needed.
• Audit lease files for bonus submission.
• Review guest cards to ensure they are entered into OneSite and receive follow-up, and monitor traffic trends.
• Follow applicable local, state, and federal housing requirements related to leasing and property management.
• Complete other duties as assigned by the supervisor.
• Maintain ongoing personal development and career growth through available career-path activities and external resources as needed.

Benefits

• Two weeks of paid vacation for eligible full-time positions of 30 or more hours per week.
• Sick and related leave for eligible full-time positions of 30 or more hours per week.
• 11 paid holidays for eligible full-time positions of 30 or more hours per week.
• Health and welfare benefits for eligible full-time positions of 30 or more hours per week.
• Potential discretionary and/or performance-based spot or annual bonuses.
• Overtime pay for hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed