Leasing Consultant - LIHTC

Pratum Companies • Silver Spring, MD

7d • Onsite

About The Position

Pratum Companies is seeking a motivated, customer-focused Leasing Consultant for a tax credit property. The role focuses on leasing apartments, maintaining occupancy, delivering strong service to prospective and current residents, and ensuring compliance with LIHTC and other applicable housing regulations. The position is non-exempt and pays $22–$26 per hour for a new employee, depending on relevant factors. It may be eligible for discretionary and/or performance-based bonuses. Overtime is eligible for hours worked over 40 per week.

The scheduled hours are Monday through Friday, 8:30 a.m. to 5:30 p.m., with rotating weekends required. The position may require on-call service, overtime when requested, attendance at after-hours resident events, and travel to company gatherings. Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, sick and related leave, 11 paid holidays, and health and welfare benefits as described on the company website.

Requirements

• At least two years of experience in LIHTC property management or a related field.
• Some experience with Yardi and Rent Cafe.
• Ability to read and write English fluently.
• Ability to perform intermediate mathematical functions accurately.
• Ability to understand and perform on-site resident management software functions.
• Strong administrative and organizational skills, including managing multiple projects and tasks simultaneously.
• Ability to think rationally during a crisis.
• Strong time-management and prioritization skills.
• Strong customer-service orientation.
• Understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans.
• Ability to close a sale.
• Knowledge of on-site maintenance requirements.
• Ability to operate and understand personal computers and company software packages.
• Basic computer knowledge and ability to use Outlook.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Yardi.
• Ability to develop advanced knowledge of other programs or systems as needed.
• Basic internet knowledge.
• Ability to access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to work any of the seven days of the week, throughout the year, including rotating weekends; scheduled hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.
• Ability to work overtime when requested, serve on-call as scheduled or necessary, and attend resident events after hours.
• Ability to travel to company gatherings when required.

Nice To Haves

• College degree (preferred but not required).
• Professional accreditations are preferred.
• Some lease-up experience is preferred.

Responsibilities

• Process applications, verify income, and complete required LIHTC paperwork.
• Maintain excellent customer service relationships with prospective residents, current residents, vendors, and community members.
• Lease apartments and present property features, apartment and building amenities, services, and neighborhood information to prospective residents.
• Respond to internet leads and prospect calls, and conduct property tours in accordance with mystery shop guidelines.
• Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios, and meet or exceed budgeted revenues.
• Maintain thorough knowledge of the property and major competitors.
• Prepare lease-related paperwork accurately and maintain knowledge of leasing documents.
• Maintain prospect traffic and leasing data, and perform other computer data entry as needed.
• Inspect units before move-ins to ensure apartments are ready.
• Assist with planning and hosting resident functions as needed.
• Audit lease files for bonus submission.
• Review guest cards to ensure they are entered into OneSite and receive follow-up, and monitor traffic trends.
• Comply with local, state, and federal housing requirements related to leasing and property management.
• Perform other tasks or duties assigned by the supervisor.
• Maintain consistent attendance and work scheduled hours; work overtime when requested and serve on-call as scheduled or necessary.
• Attend resident events after hours and travel to company gatherings when required.
• Pursue ongoing personal development and career growth through corporate and external career-path activities.

Benefits

• Two weeks of paid vacation for eligible full-time positions (30 or more hours per week).
• Sick and related leave for eligible full-time positions (30 or more hours per week).
• 11 paid holidays for eligible full-time positions (30 or more hours per week).
• Health and welfare benefits for eligible full-time positions (30 or more hours per week).
• Potential eligibility for discretionary and/or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed