Leasing Consultant

AG Living LLC•Grand Prairie, TX
•Onsite

About The Position

The Leasing Consultant is a dynamic, customer-focused professional responsible for attracting prospective residents and guiding them through the leasing process. The role supports occupancy, resident satisfaction, and a positive first impression of the multifamily property through relationship-building, excellent service, and effective presentation of the property's features and benefits. The position is based at Ronan Apartments in Grand Prairie, Texas, and involves travel of up to 25%. Employees are expected to model the company values of respect, accountability, integrity, service, and excellence. The Leasing Consultant serves residents and prospects, supports leasing and marketing activities, maintains accurate leasing records, stays informed about local market conditions, and collaborates with vendors and industry partners.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal and communication skills for engaging with prospects, residents, and team members.
  • Excellent organizational skills and attention to detail.
  • Proficiency in property management software, CRM tools, and Microsoft Office.
  • Positive attitude, self-motivation, and ability to work effectively in a fast-paced environment.
  • Knowledge of fair housing regulations, leasing laws, and customer service best practices.
  • Valid driver's license and reliable transportation.

Nice To Haves

  • College degree in Business, Marketing, Hospitality, or a related field.
  • Proven experience in sales, customer service, or a related field, especially leasing or real estate.

Responsibilities

  • Provide friendly, professional customer service to residents and prospects by responding to inquiries, concerns, and requests.
  • Maintain a welcoming atmosphere and create a positive leasing experience.
  • Greet prospective residents, build rapport, and understand their needs and preferences.
  • Conduct property tours and highlight amenities, floor plans, and other selling points.
  • Support a smooth renewal process for existing residents.
  • Help plan and coordinate resident events and activities.
  • Use sales techniques to promote the property and convert leads into leases.
  • Collaborate with marketing teams to promote the property through online listings, social media, and other channels.
  • Explain lease terms, application procedures, and move-in details to prospects.
  • Process lease applications, conduct background checks, and complete lease agreements accurately and promptly.
  • Maintain accurate resident and lease data in property management software.
  • Assist with rent collection, delinquency tracking, and lease renewals.
  • Stay informed about property features, floor plans, and community amenities.
  • Monitor local market trends, competitor performance, and resident preferences to tailor leasing approaches.
  • Collaborate with vendors, real estate agents, and industry partners to increase leasing opportunities and property exposure.
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