Leasing Consultant

Paragon Properties•Kalamazoo, MI

11d•Onsite

About The Position

Paragon Properties is hiring a Leasing Consultant for the Dover Hills Apartments team. The Leasing Consultant serves as a primary point of contact for prospective and current residents, helping prospective residents through the leasing process and supporting a positive resident experience. The role includes leasing, marketing, sales, customer service, resident retention, and administrative responsibilities. The position offers a guaranteed full-time, 40-hour-per-week schedule and compensation of $18.50–$21.00 per hour, negotiable based on prior experience. Paragon describes its workplace as supportive and results-driven, with training, opportunities for advancement, and recognition for performance. The company’s mission is to create an unparalleled living experience for residents while enriching the lives of its employees, residents, vendors, and owners. Its stated values include putting people first, delivering with integrity, inspiring others, and providing customer service with care.

Requirements

At least 1 year of experience in a customer service- or sales-oriented role.
High school diploma or equivalent.
Strong attention to detail.
Superior sales ability.
Computer proficiency, including Microsoft Word, Excel, and Outlook.
Must complete pre-employment background check, drug screening, and physical before employment begins.

Nice To Haves

At least 6 months of on-site leasing experience, or a combination of customer service and sales experience and education.
Some college-level education.
YARDI experience.
Knowledge of Fair Housing regulations.

Responsibilities

Build and maintain relationships with prospective and existing residents through professional, upbeat in-person, telephone, and written communication.
Conduct tours, answer questions, and offer solutions that meet residents’ needs.
Use relationship-based sales with prospects and residents to improve community and company performance.
Meet or exceed company standards for telephone and in-person sales performance.
Process application, move-in, and renewal paperwork for manager review and approval.
Inspect the community, models, and vacant apartments to maintain high standards.
Follow up on move-ins and work orders to support resident satisfaction.
Assist with planning and executing site marketing, advertising, and outreach to local businesses and employers.
Participate in resident events through planning and attendance.
Handle leasing, marketing, sales, customer service, resident retention, and administrative responsibilities.

Benefits

Supportive and fun work environment.
Guaranteed full-time, 40-hour-per-week schedule.
Paid time off and 9 paid holidays.
Leasing move-in bonus.
Training program with opportunities for advancement.
Employee Recognition Program.
Rent discount.
401(k) program with an employer contribution.
Comprehensive medical, dental, and optical insurance with a minimal waiting period for enrollment.
Company-paid life and disability insurance.