Leasing Consultant - The Cabrillo

New Earth Residential•San Antonio, TX
•Onsite

About The Position

The Leasing Consultant supports all facets of community operations, working closely with and under the guidance of the Community Manager. The role showcases community grounds and apartments to prospective residents, supports leasing efforts, responds to resident inquiries, conducts tours, and participates in ongoing leasing training. It also contributes to the Urban Village Program by promoting resident engagement, community events, sustainability initiatives where applicable, vendor and partner connections, and resident leadership opportunities. The position is full-time, typically five days per week and eight hours per day (an average of 40 hours). Workdays and hours may be adjusted to meet community needs. The role may require weekend work and after-hours emergency services.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Outlook, Excel, Word, and internet applications.
  • Strong verbal and written communication skills and excellent organizational skills.
  • Ability to collaborate effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
  • Proficiency in English.
  • Ability to assess and address community common-area and amenity needs with attention to detail and commitment to community standards.
  • Ability to prioritize tasks independently, manage time, and achieve assigned objectives and projects.
  • Ability to adapt to unexpected challenges and shifting priorities.
  • Ability to interpret legal documents, manage rent collections, and oversee lease compliance.
  • Intermediate math skills for financial reporting, budgeting, and record-keeping, including percentages, decimals, and fractions.
  • Ability to perform the listed physical functions, including climbing stairs, stooping, kneeling, crouching, reaching, and handling items up to 25 pounds.

Nice To Haves

  • Prior sales experience is encouraged.
  • Bilingual candidates are encouraged to apply.
  • Knowledge of property operations, including lease terms, contract enforcement, and collections.

Responsibilities

  • Respond to resident inquiries.
  • Conduct tours and lease apartment homes.
  • Engage in ongoing leasing training.
  • Support community operations under the guidance of the Community Manager.
  • Complete additional tasks as needed.
  • Distribute and display the monthly Urban Village Newsletter throughout the community.
  • Engage residents and encourage participation in upcoming events.
  • Promote garden boxes and beehives within the community, if applicable.
  • Participate in the annual Impact Day community enhancement projects.
  • Connect with vendors and potential partners and share relevant information with the Program Coordinator.
  • Educate residents about the Urban Village Program and encourage them to become resident facilitators.
  • Guide interested residents through the Urban Village Program sign-up process.

Benefits

  • Mentor program for onsite assistance.
  • Monthly and quarterly bonuses.
  • Health, vision, dental, and life insurance.
  • 401(k) benefits.
  • 20% rent discount.
  • Biannual team celebrations.
  • PTO accrual starting at 15 days per year.
  • Virtual and onsite monthly trainings.
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