Maintenance Supervisor - The Cabrillo

New Earth Residential•San Antonio, TX

11d

About The Position

The Maintenance Supervisor supports and assists all aspects of community operations under the direction of the Community Manager. The role oversees property maintenance and a team of technicians, completes service requests, maintains mechanical systems, grounds, and common areas, and helps provide residents with a high-quality service experience. The position also contributes to inspections, quality assurance, vendor relationships, contract bidding, and capital projects. It includes on-call emergency services as needed, including nights and weekends, and work schedules may change based on community needs.

Requirements

High school diploma or equivalent and a solid foundation in business practices.
Ability to follow precise oral and written instructions.
Strong leadership and customer-service skills.
Self-motivated, able to prioritize, manage time, work independently, and achieve goals.
Problem-solving ability and adaptability in a fast-paced environment.
Strong communication and organizational skills, with the ability to work effectively with staff, residents, supervisors, corporate associates, and vendors.
Ability to track and manage inventory of materials and parts.
Ability to lift up to 50 pounds and work with chemicals.
Intermediate math skills for financial records, budgeting, and fiscal reporting.
Availability for emergency calls at night and on weekends as needed.
Proficiency with Outlook, Excel, Word, and internet tools.
Commitment to community needs and maintaining common areas and amenities.
Ability to perform the listed essential functions without accommodation, as acknowledged in the posting.

Nice To Haves

Bilingual ability; English fluency is required.
HVAC/R certification.

Responsibilities

Perform general maintenance duties and complete service requests in occupied apartments independently and promptly, following company and property standards.
Be available for on-call duties and emergency services as needed, including nights and weekends.
Oversee property maintenance with a focus on resident satisfaction and occupancy goals.
Participate in preventive maintenance and maintain and repair mechanical systems to preserve property value.
Keep grounds, common areas, and amenities clean and well-maintained.
Follow safety precautions and provide courteous service to residents.
Conduct new-construction walkthroughs as required and participate in annual walkthroughs with construction and management teams.
Collaborate with landscapers monthly to support curb appeal.
Conduct quarterly trash-chute inspections where applicable and prepare for HUD inspections.
Assist with bidding new contracts and ensure annual capital expense projects are completed successfully.
Build and maintain relationships with vendors and contractors and implement strategies to reduce maintenance costs.
Support the Urban Village Program by distributing newsletters, engaging residents about events, promoting garden boxes and beehives where applicable, participating in Impact Day, sharing potential partner information with the Program Coordinator, and encouraging residents to become facilitators.
Perform other related duties as assigned.