Leasing Consultant -The Preserve

The Related Group • Orlando, FL

1d

About The Position

TRG Management is seeking a Leasing Consultant to work directly with the property management team and provide residents with great service. The role manages the leasing and renewal process from start to finish, assists prospective tenants, processes applications, and helps ensure apartments are ready for move-in. The position also involves monitoring local market trends and comparable properties.

Requirements

• At least 2 years of customer service or hospitality experience.
• Strong customer service orientation and presentation abilities.
• Working experience with Microsoft Office Suite, including Word, Excel, and PowerPoint.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous leasing experience is a plus but is not required.
• Experience as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry.
• Onesite experience.

Responsibilities

• Interview prospective tenants while adhering to Fair Housing standards.
• Show prospective tenants model apartments and explain their size, layout, amenities, services, and lease terms.
• Complete lease forms or agreements and collect security deposits.
• Periodically inspect the property and arrange essential maintenance.
• Compile a list of available rental units and identify prospective renters.
• Manage the leasing and renewal process from start to finish.
• Provide exceptional customer service and build positive working relationships with residents.
• Answer incoming calls and voicemails professionally and promptly.
• Request that prospects complete an application and make a deposit in accordance with company policies and Fair Housing regulations.
• Process applications for approval, update availability reports, and submit completed applications to the Property Manager.
• Follow up with applicants to provide application status.
• Ensure apartments are ready for residents on their scheduled move-in dates.
• Follow up with prospects who have not leased and attempt to close the business; refer prospects to a sister community when appropriate.
• Monitor local market trends and update property comparables to track competitors.

Benefits

• Base salary plus performance bonus.
• Medical, dental, and vision benefits.
• Legal services.
• Flexible spending account.
• Commuter benefits.
• Employer-paid life and disability insurance.
• Employer-matching 401(k).
• Employee engagement and wellness programs.
• Company-paid paid time off.
• Professional development opportunities.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED