Leasing Consultant
About The Position
Responsible, under the supervision of the Business Manager or Leasing Manager, for marketing, leasing, and pre-leasing apartment homes. The role coordinates move-in information forms and resolves resident issues and concerns as necessary. This is an on-site, full-time position requiring availability Monday through Friday. Three years of related experience and/or training is required. The position supports prospective residents through tours, unit selection, lease explanations, and the application process. It also contributes to marketing and outreach, resident relations, administrative operations, property inspections, and team leasing goals. Other reasonably related business duties may be assigned by the immediate supervisor and other management.
Requirements
- Three years of related experience and/or training.
- Availability Monday through Friday.
- Successful completion of required pre-employment drug screening.
- Successful completion of criminal background screening.
Responsibilities
- Greet and assist prospective residents, give property tours, match prospects with available units, explain lease terms, and guide applicants through the leasing process.
- Support marketing efforts and outreach campaigns; stay informed about local amenities and competitor properties; promote community features and maintain the online reputation.
- Provide customer service and help resolve resident concerns; assist with move-ins, welcome new residents, deliver notices, and support resident events and communications.
- Process applications, collect deposits, maintain accurate records, organize lease files, handle daily phone and email traffic, and maintain office supplies and general organization.
- Inspect apartments and community areas regularly, report maintenance or safety issues, and submit service requests.
- Work with the team to meet leasing goals, support daily operations, and contribute to a positive, professional office environment.
- Coordinate move-in information forms and resolve resident issues or concerns as necessary.
Benefits
- Medical, dental, and vision coverage.
- Long-term disability insurance.
- Group life insurance and accidental death and dismemberment insurance.
- Health Savings Account with employer match for employees enrolled in medical coverage.
- Paid sick leave accrued at 1 hour per 30 hours worked, up to 120 hours.
- Vacation time accrued based on hours worked, up to 120 hours in the first five years, with additional accrual over time.
- 11 paid holidays per year.
- Paid jury duty and bereavement leave.
- 401(k) with company match, eligible after 90 days of employment.
- Anniversary rewards and sail-away days.
- A housing discount, generally 20%, may be available for employees living and working at the same site, subject to availability and rental qualifications.
- Potential eligibility to participate in a bonus program based on individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
