LEASING CONSULTANT -Ernie Martin Villas
About The Position
The Leasing Consultant works under the direct supervision of the Community Manager and/or Assistant Manager. The role supports development and implementation of advertising, special promotions, resident services, and marketing, and is responsible for leasing the property. The Leasing Consultant builds and maintains relationships with prospective and current residents and is expected to demonstrate excellent attendance, communication, professionalism, and the ability to establish lasting business relationships. The position is based at Ernie Martin Villas in Miami Gardens, Florida. It is full-time, with a stated schedule that may include days, nights, weekends, and holidays. The role may include travel for property business and may require housekeeping duties as needed. The employee may also assist with property emergencies and operational tasks when the Community Manager or Assistant Community Manager is absent.
Requirements
- High School Diploma or equivalent.
- Excellent customer service skills.
- Strong written and oral communication skills.
- Ability to communicate verbally and in writing and read in English.
- Ability to work a flexible schedule, including evenings and weekends.
- Professional work ethic and appearance.
- Ability to travel for property business.
- Government-issued state ID, or a valid driver’s license if required by Management based on location, property, or business needs.
- Ability to access all areas of the property grounds and structures, including multilevel structures, with or without an elevator.
- Ability to work with a computer for a minimum of 7 hours daily, standing or sitting.
Nice To Haves
- Proficiency in One Site.
- At least one year of property management experience.
- Experience in affordable housing, Tax Credit, HUD, and/or Rural Development.
Responsibilities
- Create a positive, welcoming, and supportive environment for residents, visitors, and community associates.
- Assist with development and implementation of resident services programming, advertising, and special promotions.
- Use the maintenance software program to enter and track service requests.
- Assist in attracting, screening, and selecting prospective residents in accordance with applicable laws, regulations, and Resident Selection Criteria.
- Prepare market surveys and traffic reports.
- Manage the lease renewal process.
- Determine the needs of prospective residents.
- Prepare lease packages.
- Collect late rent and other monies due to the property.
- Assist with move-in and move-out processes.
- Answer telephone calls and greet prospective and current residents pleasantly and positively.
- Respond to calls from the corporate office and calls related to property operations.
- Contact guests by phone and/or email within 24 hours or less of their initial visit.
- Send thank-you cards to guests.
- Perform housekeeping duties as needed.
- Travel to conduct property business.
- In the absence of the Community Manager or Assistant Community Manager, assist with emergencies, log resident service requests, and inspect vacant apartments.
- Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal.
- Communicate with applicants, residents, vendors, and supervisors by email, phone, or in person about day-to-day property operations.
- Perform other duties requested by the supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
