Leasing Consultant (7432)
About The Position
The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. The position leases apartments, engages prospective residents, and supports current residents while providing a high-energy, sales-driven, and customer-focused experience. The role includes conducting property tours, converting leads into leases, responding to inquiries, assisting with applications, supporting resident retention, and contributing to marketing and community engagement. It also involves maintaining accurate leasing records, preparing lease documentation, collecting move-in fees, supporting compliance, and assisting with move-ins, move-outs, inspections, and unit readiness. This is a full-time, onsite position at Cottages at San Marcos in San Marcos, Texas. The schedule is primarily Monday through Friday, with weekend and extended hours required based on business needs and leasing activity.
Requirements
- Strong customer service and sales skills.
- Effective written and verbal communication skills.
- Basic to intermediate math skills.
- Comfort using computers and property management systems.
- Strong organizational skills and attention to detail.
- Reliability, punctuality, and professionalism.
- Ability to walk the property and conduct tours regularly.
- Ability to frequently sit, stand, and move throughout the community.
- Ability to occasionally lift up to 25 pounds and assist with light physical tasks.
- Ability to inspect units and navigate stairs and multi-level buildings.
Nice To Haves
- High school diploma or equivalent.
- Previous leasing, sales, or customer service experience.
- Experience in student housing or multifamily.
Responsibilities
- Greet and engage prospective residents and provide an exceptional first impression.
- Conduct tours of model units, available apartments, and amenities.
- Convert leads into leases using effective closing techniques and contribute to occupancy goals.
- Respond promptly to phone, email, and internet inquiries.
- Assist prospects with online applications and the leasing process.
- Deliver service aligned with the B.HOM playbook and build relationships with residents and prospects.
- Support resident retention through positive engagement and service.
- Use marketing strategies to drive traffic and leasing activity.
- Maintain accurate prospect traffic and leasing data.
- Assist with market surveys and competitor analysis.
- Support resident events and community engagement initiatives.
- Prepare and audit lease files and documentation for accuracy.
- Collect deposits and move-in fees and comply with company policies and procedures.
- Assist with move-ins, move-outs, and unit inspections.
- Submit and track service requests as needed.
- Support unit inspections, move-in readiness, and the turn process between residents.
- Maintain the cleanliness and presentation of the office, model units, and common areas.
Benefits
- Competitive compensation and leasing bonuses.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- 12 weeks of paid parental leave.
- Company-paid sabbatical leave.
- 13 company-paid holidays.
- Birthday holiday.
- Paid time off starting at 120 hours per year.
- Sick and safe time.
- Short-term and long-term disability insurance.
- Pet insurance options.
- Career growth opportunities within a rapidly growing organization.
- A people-first culture focused on development and success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
