Leasing Consultant

Coastal Ridge•Columbus, OH

13d

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at Jaeger Square. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position that reports to the Property Manager. Jaeger Square is a residential community in Columbus with modern apartments, a fitness center, solarium lounge, landscaped outdoor spaces, secure parking, and pet-friendly policies. The Leasing Consultant helps prospective residents learn about the community and its amenities and guides them through leasing, while also assisting current residents with inquiries and everyday needs. Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer. The company has over 20 years of history and is supported by more than 900 real estate professionals. It describes its values as relationship-based and driven by honesty, integrity, and trust.

Requirements

High school diploma or equivalent.
Willingness to obtain licenses and/or certifications required by state or local jurisdictions.
Strong computer literacy and ability to learn new systems quickly.
Ability to participate in emergency duties as needed.

Nice To Haves

Previous leasing and sales experience.
Experience in multifamily or student housing.
Familiarity with property management software such as Entrata, OneSite, or RealPage.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

Contribute to individual and team leasing targets, striving to meet or exceed goals.
Greet and engage prospective residents and build rapport.
Conduct property tours, showcasing features and benefits tailored to each prospect’s needs.
Address objections, highlight benefits, and secure leasing commitments.
Respond to leasing inquiries by phone, email, or in person within 24 hours.
Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
Understand site leasing trends, traffic patterns, and product availability to guide prospects.
Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
Participate in community marketing, outreach, and resident event planning and execution.
Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
Collect move-in fees and properly handle paperwork and funds.
Address resident inquiries, process service requests, and assist with day-to-day resident needs.
Manage the community waitlist and communicate updates to prospects.
Perform other duties as assigned.