Leasing Community Intern

Cardinal Group Companies•Allendale Charter Township, MI

11d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the team, and helps achieve full occupancy by retaining current residents, leasing available apartments, and pre-leasing future availability. The role includes customer-facing leasing and front desk work, lease documentation, community events, training, and other projects assigned by the Community Manager. This is a temporary, non-exempt position, with hourly compensation and bonus eligibility. Interns are required to reapply annually; prior employment does not guarantee rehire.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and maintain enrollment in at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a minimum cumulative GPA of 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and per community guidelines.
Hold a valid driver's license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to lift up to 40 pounds.
Demonstrate Cardinal Culture and Cardinal's Core Values.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide excellent customer service and act as an ambassador for Cardinal.
Perform administrative front desk tasks and duties.
Participate in Cardinal Way of Leasing training and use its leasing practices, including greeting prospective clients, answering calls, determining needs, presenting the community and apartments, using feature-benefit selling, closing sales, and following up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation in accordance with company policy and participate in lease file audits as assigned by the Community Manager.
Keep the tour path clean to provide a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with community projects assigned by the Community Manager.
Participate in Cardinal U training as required.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Follow other instructions and perform related duties as assigned by the Team Leader.