Leasing Community Intern

Cardinal Group Career•Columbus, OH

9d•Onsite

About The Position

The Leasing Community Intern provides high-quality customer service to residents and prospective residents, collaborates with the community team, and supports efforts to achieve full occupancy by retaining residents, leasing available homes, and pre-leasing future availability. The role includes customer-facing leasing activities, administrative and front desk work, maintaining leasing documentation, and helping plan community events and projects. Interns participate in required leasing and company training and may have on-call duties, including lock-outs and nightly rounds. The position is temporary, non-exempt, hourly, and eligible for bonuses. Interns are expected to work approximately 20 hours per week, including evenings and weekends, and must re-apply annually to continue in the role.

Requirements

High school diploma or equivalent.
Currently enrolled in a degree program at an accredited college or university with at least six credit hours.
Completed at least one year at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually.
Be a current or future leaseholder of the community.
Live on the designated community floor, as assigned by the Community Manager and in accordance with community guidelines.
Valid driver’s license.
Available to work approximately 20 hours per week, including evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal’s Core Values.
Ability to lift, carry, push, pull, or maneuver up to 40 pounds.
Ability to access all interior and exterior parts of the property and amenities and work outdoors in all weather conditions.

Nice To Haves

Career experience as an Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or in Leasing.

Responsibilities

Provide customer service and act as an ambassador for the company.
Perform administrative and front desk tasks.
Participate in required Cardinal Way of Leasing training and use the leasing process to greet prospective clients, answer leasing calls, determine their needs and preferences, present the community and apartment homes, explain features and benefits, close sales, and follow up.
Complete lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation and participate in lease file audits as assigned by the Community Manager.
Keep the tour path clean to create a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Participate in required Cardinal U training.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Re-apply annually for the Community Intern position.